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General Data Protection Regulations


The General Data Protection Regulation (GDPR) will apply in the UK from 25 May 2018. It will replace the 1998 Data Protection Act and introduce new rules on privacy notices, as well as processing and safeguarding personal data.


GO International (UK) Ltd (the 'Company') respects the privacy concerns of the users of its website, www.gointernational.co.uk and the services provided therein (the 'Site'). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used. GO International (UK) Ltd are ICO Registered.


Use of Information: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company's internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience. The Site's various on-line ordering, mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site.


The Company will not share such information with our business or promotional partners to further those interests. Personally identifiable information is never sold, shared or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorised by a user.


What we do with the information we gather.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company's rights or property, other users of the Site, or anyone else that could be harmed by such activities.


Children Age 13 and Under: The Company recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 13 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child's identifiable information from our records. The Company nonetheless encourages parents to go online with their children. Here are a few tips to help make a child's online experience safer:

Teach children never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.

Know the sites your children are visiting and which sites are appropriate.

Look for Website privacy policies. Know how your child's information is treated.

Check out the FTC's site for more tips on protecting children's privacy online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access.

to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.


Links to other websites.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at info@gointernational.co.uk, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.


Contact Information for Complaints or Concerns: If you have any complaints or concerns about the Company or about this privacy statement, please contact:

Via email: info@gointernational.co.uk

Or

Via regular mail: GO International. Unit 15, the io Centre, Arlington Business park, Stevenage, Hertfordshire. SG1 2BD


Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.

Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.


You may request details of personal information which we hold about you under the General Data Protection Regulation. A small fee will be payable. If you would like a copy of the information held on you please write to GO international (UK) Ltd. Unit 15, The io Centre, Arlington Business Park, Stevenage, Hertfordshire. SG1 2BD. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.


GO International (UK) Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

Testimonials

this website has some amazing products, this is my first time ordering and i will definetly be back to order more stuff.
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amazing products -  kayleigh

The one-stop shop for supplies, efficient and responsive. I'd left an item off the order, sent them an email and they were able to add it into the...
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Efficient and really helpful -  David P

It’s been a pleasure to work with Go for all these years! Wonderful team and prices!
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BEST SUPPLIER IN THE INDUSTRY -  CLAUDIA

I was pleasantly surprised how quick my order arrived, one item was unfortunately out of stock but they contacted me via phone and it was resolved...
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Fantastic -  Claire

Always prompt despatch and friendly service. In the run up to the jubilee celebrations they were an absolute godsend. None of us knew how the...
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brilliant customer service -  dinah

Fantastic service! Ordered yesterday morning and delivered by 2pm today, great range of balloons at really competitive prices will definitely be...
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Online Review -  Debbie

We have been using GO International for 30 years ever since they were working above the chip shop in Hitchin the service supplied then and now is...
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Google Review -  David Pargeter

I cannot recommend these guys enough 🤩 I only wish all the companies I dealt with were so good! Great selection of products at fair, honest prices...
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Facebook Review -  Emma MacDonald

Fab, friendly, helpful team. Ready to help their customers with a moment’s notice where they can. Genuinely feel they want to help support their...
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Facebook Review -  Charlotte Davis

Yet again outstanding service from the team at GO! They had everything I needed in stock, a super speedy turnaround time and helped with a query with...
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Facebook Review -  Claire Carney

Fab, friendly, helpful team. Ready to help their customers with a moment’s notice where they can. Genuinely feel they want to help support their...
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Google Review -  Charlotte Davis

Fantastic customer service from the whole team! George went above and beyond to help me get a helium account set up. Always really friendly and...
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Google Review -  Christina Lenton

Wholesale Party Supplies | Party Balloons, Costumes | Go International UK

Emma saved me once again on saturday coming out to help me get some balloons that would have messed up my orders . I cannot thank her enough . She is amazing and a real credit to Go International. Thank you again Emma

- Valerie W.

rapid seal certificate
  • Unit 15, The IO Centre, Arlington Business Park, Whittle Way, Stevenage, Hertfordshire, SG1 2BD
  • 01438 745746
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