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Conditions of Use

Terms and Conditions




These are the terms and conditions on which we do business for goods ordered through this website. If you contract with us as a consumer they do not affect your statutory rights. They are designed to set out clearly our responsibilities and your rights.

At checkout, you will be asked to agree to these T&C's which are fair to both parites and highlight remedy procedures. These Terms should be read in conjunction with our pages on:

Third Party Reading

We are happy to link to the Government DTI web site for your Consumer Protection information:

Sale of Goods Act 1979
The Consumer Protection (Distance Selling) Regulations 2000
Distance Selling & E-Commerce
Consumer Direct
Terms and Conditions of Sale

[1] These are the only terms and conditions upon which we agree to contract with you and no alteration of these terms and conditions shall be valid unless previously agreed in writing.

[2] A contract is formed between us when (and not before) we ship your order. Your order will not be accepted until we receive authorisation of your credit card payment or your cheque has been cleared or we have agreed credit account terms with you (for trade customers only) in accordance with clause 7.

[3] Our employees or agents are not authorised to make any representations concerning the ordered goods unless confirmed by us in writing. In entering into the contract you acknowledge that you do not rely on any such representations which are not so confirmed, but nothing in these terms affect the liability of either party for fraudulent misrepresentation.

[4] Any typographical, clerical or other error or omission in any literature, website based information, quotation, price list, acceptance of offer, invoice or other document or information issued by us shall be subject to correction without any liability on our part.

[5] No images, illustrations or descriptions or any other information submitted or contained in this website, catalogues or other advertising matter shall be deemed to form part of the contract but are for general information and guidance only.

[6] The (total) price of the ordered goods shall be as set out in the on-line order form and includes postage, packing and value added tax (if applicable). Payments may be made in pounds Sterling, Euro or US Dollars.

[7] All credit accounts are granted subject to the approval of trade and bank references by us. Trade customers should contact us at our address if they wish to apply for a credit account. We do not grant credit accounts to a party contracting as a consumer.

[8] Unless payment has been made via Credit or Debit card, please make all cheques payable to " Limited" and to be received by us within 14 days of receipt of invoice. Please include the order number on the reverse of the cheque. Where we have provided credit, if you fail to make any payment on the due date then, without prejudice to any other right or remedy available we shall be entitled to:

[8.1] cancel the contract or suspend any further deliveries to you at our complete discretion;

[8.2] appropriate any payment made by you to such of the ordered goods (or the goods supplied under any other contract between us) as we may think fit (notwithstanding any purported appropriation by you); and

[8.3] charge you interest (both before and after any judgement) on the amount unpaid, at the rate of 8 per cent per annum until payment in full is made; and

[8.4] charge you debt collection and/or legal expenses for recovery thereof upon a full indemnity basis; and

[8.5] charge you £10.00 for each unpaid cheque submitted by you to us in addition to and without prejudice to any other claim.

[9] The ordered goods will be delivered to the address entered by you on the on-line order form. Ordered goods will normally be delivered within 1 to 5 working days of your order being accepted depending on your chosen delivery method, unless otherwise notified to you by us. However, time for delivery shall not be of the essence and we shall not be liable for any delay in delivery. If we fail to despatch any ordered goods within 30 days of accepting your order (or, in the case of special orders, any longer period which we may have notified to you), we shall refund in full your payment (or cancel the equivalent liability on a credit account) in respect of such goods. Ordered goods may also be made available for collection at our premises if we agree this with you.

[10] Risk of damage to, or loss of, ordered goods shall pass to you at the time that goods are delivered to you.

[11] If you fail to take delivery of the ordered goods and they are returned to us, we will contact you in confirmation. We will refund the cost of goods without shipping or if the goods are still required, will ask for an additional shipping fee to make a second delivery.

[12] Where we have provided credit then notwithstanding delivery and the passing of risk in the ordered goods, or any other provision of these terms and conditions, the property in the ordered goods shall not pass to you until we have received in cash or cleared funds payment in full of the price of the ordered goods and all other goods agreed to be sold by us to you for which payment is then due.

[12.1] Until such time as the property in the ordered goods passes to you, you shall hold such goods as our fiduciary agent and bailee, and shall keep the ordered goods separate from those of your own and third parties and properly stored, protected and insured and identified as our property. Until that time you shall be entitled to resell or use the ordered goods in the ordinary course of your business, but shall account to us for the proceeds of sale or otherwise of the goods, whether tangible or intangible, including insurance proceeds, and shall keep all such proceeds separate from any moneys or property of your own and third parties and, in the case of tangible proceeds, property stored, protected and insured.

[12.2] Until such time as the property in the ordered goods passes to you (and provided such goods are still in existence and have not been resold), we shall be entitled at any time to require you to deliver up the ordered goods to us and, if you fail to do so forthwith, to enter upon any premises of yours or any third party where such goods are stored and repossess said goods.

[12.3] You shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the ordered goods, which remain our property, but if you do so all moneys owing by you to us shall (without prejudice to any other right or remedy of ours) forthwith become due and payable.

[12.4] You shall if we so require assign to us any right of action against the third party in respect of moneys due for such ordered goods.

[13] If any ordered goods are not readily available to us, we reserve the right to withdraw our acceptance of your order for such goods and to refund in full any payment you have made for them. For the avoidance of doubt other goods ordered by you will be despatched in the normal way.

[14] Where the ordered goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by us to deliver any one or more of the instalments in accordance with these terms and conditions or any claim by you in respect of any one or more instalments shall not entitle you to treat the contract as a whole as repudiated.

[15] We warrant that, at the time of delivery, the ordered goods will, subject as hereinafter provided, correspond with the description on this website, will be free from defects in materials and workmanship and will be of satisfactory quality (within the meaning of the Sale and Supply of Goods Act 1994). There may, however, be minor variations between the goods as shown or described on our website and those despatched to you (but so that the goods despatched will always be of a comparable or superior quality) in which case you will be entitled to reject such goods and receive a full refund.

[16] Where the ordered goods are sold to you contracting as a consumer unless otherwise notified to you by us, our returns policy is as follows. If you are not entirely satisfied with any ordered goods, we will refund your payment for such goods subject to (a) you despatching such goods back to us, at your cost and with proof of posting, within 7 business days, commencing on the first business day after the goods are delivered to you and (b) our receiving the goods back unused and in undamaged condition. Risk of damage to or loss of, such goods shall pass to us at the time of delivery to us.

[17] Any claim by you that any ordered goods fail to correspond with the description on this website or that they are defective or not of satisfactory quality, must be notified to us by e-mail or letter within a reasonable time from the date of delivery.

[18] We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instruction (whether oral or in writing), misuse or alteration or repair of the ordered goods without our approval.

[19] Where we have provided credit we shall be under no liability under any warranty, condition or guarantee (if any) if the total price for the ordered goods has not been paid by the due date for payment.

[20] If you make a valid claim under paragraph 17, we shall replace the ordered goods in question free of charge or, refund in full the payment made in respect of such goods, but we shall have no further liability for such failure or defect. Such replacement or refund is conditional upon the ordered goods in question having been returned to us beforehand.

[21] Except in the case of death or personal injury caused by our negligence, our liability to you by reason of any representation or any implied warranty, condition or other term, or any duty at common law or under these terms, for any special, indirect or consequential damage is hereby limited and excluded to the fullest extent permitted by law.
 [22] Subject as expressly provided in these terms and conditions, and except where the ordered goods are sold to you contracting as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

[23] This clause applies if having been provided with credit facilities by us:

[23.1] you make any voluntary arrangement with your creditors or become subject to an administration order or (being an individual or firm) become bankrupt or (being a company) go into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or

[23.2] an encumbrancer takes possession, or a receiver is appointed, over any of the property or assets of yours; or

[23.3] you cease, or threaten to cease, to carry on business; or

[23.4] we reasonably apprehends that any of the events mentioned above are about to occur in relation to you and notify you accordingly.

[23.5] If this clause 23 applies then, without prejudice to any other right of remedy available to us, we shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to us, and if the ordered goods have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

[24] In respect to any contract entered into between us, no other party shall have the right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of the contract but this does not effect any right or remedy of a third party which exists or is available apart from that Act.

[25] Any communication between us shall be by e-mail or first class post to our current e-mail or postal address (as given on this website at the time of such communication) or the e-mail or postal address given in your order form (or any new e-mail or postal address which you may have notified to us).

[26] We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when you placed your order.

[27] If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby.

[28] The contract formed by our acceptance of your order shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English Courts.






The GO International Points program (“Program”) is designed to help you get the most out of your account. We reward you for doing the things you already do: shop on (the “Site”). Best of all, the points you earn can be used to purchase any products from our site! The following Rewards terms and conditions (these “Rewards Terms and Conditions”) contain important information regarding the Program. Please read the following Rewards Terms and Conditions carefully. These Rewards Terms and Conditions are a binding agreement between you and GO International and will govern your participation in any and all Program offers. Participation in the Program constitutes your agreement to the Site Terms & Conditions, and the Site Privacy Policy, which are incorporated herein.

Being eligible for the Program entitles account holders to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by GO International in its sole discretion. GO International reserves the right to modify these Rewards Terms and Conditions at any time, upon reasonable notice to you, so it is important to check the Rewards Terms and Conditions periodically. Participation in the Program and/or redemption of Rewards is considered acceptance of these Rewards Terms and Conditions and any modified terms included therein. GO International may, upon reasonable written notice, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program and/or any Program Reward at any time, including the availability of any Program Reward.

Program Period

This Program will continue until terminated, suspended, modified, or converted to another rewards program by GO International (the "Program Period").


To enroll in Program, you simply need to have a registered account with GO International


  • Once you have an account, you can begin racking up GO International points (“Points”) by purchasing products from our site. Only products purchased through our web site ( are eligible for Reward Points. Shop — every time you purchase anything from our web site you earn 1 Point for every £1 spent (excluding tax).
  • If a product is not available or cancelled by you, any allocated points relating to that product(s) will be deducted from your total.

GO International reserves the right to suspend, terminate, revalue or modify, without liability, or notice to account holders, all or part of the Points’ value structure and offers. GO International reserves the right to adjudicate all Points discrepancies in its sole discretion, and holder agrees to abide with any such adjudication. Points will become null and void if the account holder does not abide by the terms and conditions of trading.


Every 100 Points you earn in accordance with this Program equals £1 to spend at The Points are redeemable towards purchases of any products solely on the Site, and you can redeem them in the checkout process.

To redeem your Points, simply add items to your shopping cart, and click the “Checkout” button (if you’re not already signed in, the next screen will prompt you to sign in to your account). Continue through the checkout process. When you get to the Payment Information section, you’ll see a box that that says “Use my rewards points.” When you click it, your Points will be used and the value will be deducted from your order total. Done! Points are available for redemption for the purchase of products on the Site only while supplies last and quantities may be limited. Account holders will not be able to redeem Points for purchases unless they have sufficient Points for that purchase. Points may applied toward partial orders or purchases only when the account holder uses the remaining balance of his/her Points, and the remainder of the order will be paid by chosen method of payment. Account holders may not allocate the amount of Points they wish to use for an order. By way of example, if an account holder has a £100 order in his cart, and has 500 Points, she may apply her Points to the purchase and pay the remainder on their credit card. They may NOT choose to use 300 Points towards the purchase and pay the balance on the credit card.


Points earned via credit card, Paypal or cash transaction purchases on the Site will be rescinded in the event that such purchase is returned for a refund.


You cannot redeem Points for more than the total amount of your purchase. Points are not redeemable for cash.

You can always check your Reward Points balance in your Account.


GO International may, upon reasonable written notice, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward. Sponsor may, in its sole and absolute discretion, terminate or suspend any account holders participation in the Program for breach of these Rewards Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Terms and Conditions. GO International reserves the right at its sole discretion to prohibit any account holder from participating in any aspect of the Program if GO International deems or suspects that such account holder has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Rewards Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Program or Site; or acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of GO International to be generally inconsistent with the intended operation of the Program. Any decision Sponsor makes relating to termination or suspension of any account holder participation in the Program shall be final and binding in all respects. GO International shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Rewards Terms and Conditions or intent of these Rewards Terms and Conditions.


These Rewards Terms and Conditions are governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales